Polaris Desktop / Mobile Software and Web Interface Features:
- Reception of locate tickets from multiple One Call centers.
- Reception of locate tickets to multiple locations, workstations,and remote devices. Reception of locate tickets for multiple member codes to each and/or every station and device.
- Integrated billing system for contract locators
- Ability to suspend tickets at your master station, respond to known clear tickets, and then route tickets to other stations, contractors, locators and mobile stations.
- Mobile stations can receive, respond and look up mapping to tickets in the field, live over wireless internet connections, hot spots, or update with master stations through docking stations each day
- Polaris 4.1 web interface allows for monitoring and management of tickets from any location with internet access. Ability to see status of all members tickets, view and print any ticket live or archived, make response, view mapping for that ticket and make detailed statistics reports for tickets, locators, and type of responses.
- .Audible emergency alert, which allows users to react to high priority tickets faster, and built in paging system for on call locators.
- Ability to route tickets as they are received to email accounts, cell phones, pagers for out of area or on call emergency locators.
- Customizable view screens, locator info, and printing options.
- Polaris 4.1 operates through redundant SQL servers, and internet connections for fast and reliable transmissions of locate tickets and positive responses
- Archive and reprint of tickets, meaning no resend cost, better record keeping to process damage claims efficiently.
- 24/7 tech support and status monitoring of all stations.